Technical Sales Support

Technical Sales Support for Mavshack

Job Description
Mavshack Movies is a global subscription service that delivers SVOD (streaming video on demand) services for Asian digital entertainment. The service provides unlimited access to high quality streaming of live sports, movies, TV shows and audio books. Content is distributed via streaming and hosting providers Akamai and Amazon cloud for direct playback via smartphones, tablets, TV boxes, Smart TVs etc.

Subscriptions are sold through the App Store, Google Play and Amazon, as well as through Mavshack Movies’ own channels. Through cooperation with distributors and suppliers, the service is available in over 80 different countries. We offer payment options tailored to our different markets, Direct carrier billing has created the opportunity to offer the services even to people who do not have payment cards. Our services are not tied to the countries in which users are located, but the volume of streamed content is greatest in the Middle East, USA, Canada, UK and Australia. The majority of our subscribers are Indians and Filipinos living outside their home countries.

About the Technical Sales Support Service
As Technical Sales Support at Mavshack, you work in the administrative department with content and support questions from customers.
Your role will be very varied and includes everything from administration, support to sales and technical pieces that include knowledge in video / streaming issues, both software and hardware.
Your contact areas are many and you will have daily contact with customers from several different countries.

Since your role will include both administrative and technical support, you are unique in your position, but of course you have the support of your many competent colleagues around you. Through your solidarity personality and strong future spirit you drive the business forward and also have good opportunity to grow together with the company.

We are looking for you who are …
… open, loyal and careful and you manage to keep calm even though it sometimes gets a bit stressful. You have a keen technical interest and are a master at communicating with various stakeholders with clarity and responsiveness. You are therefore just as good at doing an impact calculation as you are about explaining to the customer what is needed.

For this service you need some kind of technical experience and you probably have developed this knowledge in a previous employment in a practical profession or through training in a technical area – Above all we place great importance in your interest in our business areas.
You have a good problem-solving ability and are not afraid to try new things and take your own responsibility.

What Mavshack offers you
At Mavshack you are offered a fun and stimulating job in an exciting company with high ceilings.
If you like colorful, warm and open company cultures where the job satisfaction is created by spontaneity, flexibility and humor, you will enjoy yourself! There is plenty of room for change and development here.

START: By agreement
LOCATION: Central Stockholm
SCOPE: Full time
Salary: Fixed salary